[Introduction to the Fully Reserved Courtesy Car Service]

While we have your vehicle, if you don’t have a means of transportation, it becomes difficult to plan your schedule.
Logon’s fully reserved courtesy car service is designed to help you go about your days as normally as possible during the work period.

Installation times for car audio and car security vary depending on the content.
That’s why we aim to give you peace of mind not only about the work itself, but also about how easy it is to use the courtesy car while it’s in your possession.

We provide a courtesy car that’s easy for everyday use

As a rule, we provide light automobiles (kei cars).
They are compact, easy to handle, and convenient for commuting and shopping—making them easy to use as your usual mode of transportation.

Depending on the situation, we may also be able to prepare:

• Vehicles with a height of 150 cm or less, which are easier to fit into mechanical parking lots
• Van-type vehicles that are easy to use even for work

Since the number of vehicles is limited, the courtesy car service is fully reserved and available only to customers who have submitted their request in advance.
If you have any preferences, please let us know when you make your reservation.

Courtesy car fees during the work period are free

Courtesy car fees during the construction/installation period are free.
In addition, if the return is delayed due to our circumstances, there will be no additional courtesy car charges.

However, if the return is delayed due to the customer’s convenience after the work is completed, we ask for a courtesy car usage fee of
5,500 yen (tax included) per day.

This is related to our next reservations as well, so we would appreciate your understanding of this point.

Please return the vehicle with a full tank of fuel

We lend the courtesy car to you with a full tank.
When returning it, we ask that you also return it with a full tank.

This is not a particularly difficult rule, but it’s a request so that we can hand it over comfortably to the next person who will use it.

About insurance

When using the courtesy car, you will use the driving other vehicles special clause (他車運転特約) included in the automobile insurance that you have purchased.
Because the conditions vary depending on your contract details, it’s best to check in advance.

If your policy does not include the driving other vehicles special clause, we ask that you sign up for the insurance specified by our shop.
This is a paid option; the guideline is around 1,500 yen per day, though it may vary depending on the coverage.

To avoid any rush on the day of the installation, it’s smoother to confirm the insurance details in advance.

Requests so you can use it comfortably

The courtesy car is a vehicle that multiple customers use in turn.
Therefore, we ask for your cooperation with the following:

• No smoking inside the vehicle
  This includes electronic cigarettes and heated tobacco products.
• No transporting dangerous goods such as kerosene or gasoline
• No pets in the car

These are not meant to be overly strict, but to ensure the next customer can use it with peace of mind.
If you use it in the usual way, nothing about this is especially difficult.

In case of an emergency/incident

If there are any parking violations or traffic violations, we ask that the customer handles them personally.

Also, if excessive dirt or strong odors remain,
we may charge 100,000 yen (tax included) as a cleaning fee.

You will also be responsible for repair costs for damage such as scratches or dents to the exterior.
Even if it was not noticed at the time of return, if it can be confirmed later through photo records, we may consult with you afterward.

How the return process works

After the work is completed, we will contact you and consult with you on the return date and time.
If your schedule changes, it would help if you could let us know as soon as you find out.

Because it is a fully reserved service, your planned return time may be tied to the next courtesy car rental.
By sharing that information in advance, we can adjust more smoothly.

A service to reduce inconveniences while your vehicle is with us

At Logon, we value the ability to hand over your vehicle calmly—not only for the installation/construction work, but also from before you leave it with us until it’s returned to you.
Our fully reserved courtesy car service is one part of that.

Car audio and car security are important jobs where you decide the details while consulting with us and then proceed carefully according to your vehicle.
By also arranging transportation during that period, it becomes easier to consult without putting you under pressure.

Summary

The fully reserved courtesy car service is our guide to help you leave your vehicle with confidence while reducing the inconvenience during the work period.

• Available only to customers who have submitted a request in advance
• Courtesy car fees are free during the work period
• Primarily kei cars, with other types possible depending on conditions
• Fuel returned full
• Insurance is handled via the driving other vehicles special clause or the specified insurance

We’ve organized only the necessary information so first-time customers can understand easily.
If you’d like us to arrange transportation during the work period as well, please feel free to let us know when you make your reservation.