【Log On Original: 2-Year Warranty & Re-Tuning Support | Support You Can Use with Confidence Even After Your Car Audio Is Installed】

Car audio isn’t something you’re “done with” once it’s installed.
In fact, there are quite a few things you only notice after you start using it.

You want a bit more bass.
It feels like the sound changed slightly compared to before.
After an inspection or a battery replacement, you start to wonder about the settings.
Your satisfaction will vary greatly depending on whether you can consult us properly about those concerns later.

Log On’s 2-Year Warranty & Re-Tuning Support is an original Log On service designed with not only the equipment itself in mind, but also the peace of mind after installation.
If you’re going to have it installed by a specialist shop, this is for people who want to keep using it comfortably—not just get sound coming out, but stay in a great state well after.

Support to help you avoid regrets as much as possible after installation

Car audio output changes depending on compatibility with the vehicle, the installation method, and the direction of the tuning.
Also, conditions may change due to seasons, usage environment, vehicle inspections, battery removal/reinstallation, and more.

So at Log On, for products you purchase from our shop, we provide—on top of the manufacturer’s 1-year warranty—a warranty for up to 2 years from the date of the final installation.
Defects caused by the installation are, in principle, covered if they occur within two years.

For modified/processed parts as well, the warranty is basically for 2 years.
Being able to closely check the work we finished responsibly as a specialist shop—including fit and finish, and even usability—is a major reassurance this support provides.

There’s real value in asking a specialist shop—because it includes re-tuning

Sound isn’t everything right after installation.
Sometimes your preferences become clearer after you start using it, and sometimes the parts that bother you only show up once you get used to the car.

At Log On, re-tuning is accepted starting 6 months after installation.
And the support period for re-tuning is up to 2 years.

With this time window, you don’t have to judge only by your impression right after delivery—you can carefully check the sound through your usual routines, such as commuting, shopping, drop-off/pickup, and weekend drives.
It feels like the treble is a little too strong.
I want the vocals a bit more forward.
Listening over long distances makes me tired.
The ability to revisit and adjust based on those real-world impressions is a value that’s hard to get from mail-order shopping—something only a specialist shop can offer.

It’s not just about fitting the equipment; we can fine-tune it to match the person using it.
This is where you can clearly feel the difference from a factory audio system—and where it’s harder to end up regretting the choice.

Even common concerns are handled in a way that’s easy to consult—on the ground

Symptoms don’t occur every time.
Even in cases like that, if something worries you, you can consult us.
Even if the symptom can’t be confirmed when you visit, we proceed with checks on the assumption that a defect exists based on what you tell us—so it’s also easier to talk to us and seek support.

Also, even for vehicles we installed, depending on additional parts installed or combinations with products purchased from other shops, support may be available for a fee.
We don’t leave this ambiguous; we clearly explain the boundaries from the start to reduce the anxiety of “we were told one thing, but it turns out to be different later.”

For “initialization” caused by dealer inspections as well, products purchased from our shop are re-tuned at no cost for the first time only.
Cases involving battery removal/reinstallation, power cut, or connecting external devices may require a fee depending on the situation, but if you consult us in advance, we will support you as much as possible.

The meaning of choosing Log On is that we deliver peace of mind together—even after installation

With car audio, you can’t determine the final result using the product name alone.
The ultimate satisfaction is decided by factors including vehicle-specific constraints, the installation method, wiring processing, machining accuracy, and the tuning approach.

That’s why at Log On, we present not only equipment sales, but also consultation, installation, warranty, and re-tuning as one unified value.
We believe that’s the meaning of choosing a specialist shop: you don’t stop at the moment it’s installed—you leave things in a state where you can rely on us even after you start using it.

The higher the-priced the equipment, the more significant this difference becomes.
Because you can not only consult us about unexpected problems, but also about proactive tuning to make things even better, this is especially a support service that pairs well with people who want to enjoy their system for a long time.

Summary

The 2-Year Warranty & Re-Tuning Support is not a warranty meant only for handling failures.
It’s a Log On original support service that carefully addresses, as a specialist shop, the uncertainties that often arise after installation and the small discomforts you notice while using it.

For people who want to start car audio with confidence.
For people who want to choose a shop where they can consult us even after installation.
For people who want to be satisfied—including the final sound quality.
This is the kind of content that will fit you well.

If you’re going to build it, do it in a way you can use comfortably not only at the moment it’s installed—but also long after.
At Log On, we will thoroughly support that kind of one-of-a-kind system building.