Yes, we can also consult you about only adjustments.

However, for audio installed at other shops, what we can do—and whether we need to confirm the vehicle on-site—may vary depending on the equipment being used, the condition of the wiring, and the current settings.

Therefore, at LOGON, we first look at your current situation and guide you by determining whether the sound can be improved through adjustment alone, or whether it’s also necessary to check the wiring and installation conditions.

We often receive inquiries such as:

“the sound doesn’t seem cohesive”
“the treble is harsh and the bass is too strong”
“it feels worse than before”

But these issues are not always simply problems with the settings.
Even if everything looks fine from the outside, mismatched speaker connections or equipment settings can mean that the audio isn’t producing its intended sound.

That’s why, even if you want only adjustments, it’s reassuring to proceed in a way that includes confirming the current condition first.

Also, depending on the vehicle model and system configuration, cases can be grouped into:

• cases where it can be corrected by adjusting settings on the navigation system or the audio unit itself
• cases where it improves after reconfiguring an amplifier or other equipment used to fine-tune the sound
• cases where it’s necessary to review the wiring and/or installation method

You’re also welcome to ask, “I just want to have it adjusted for now.”
We won’t unnecessarily expand the scope of work. Instead, we’ll first assess how much improvement is possible with your current setup, and if needed, we’ll recommend the next steps.

It’s not something we reject across the board just because it was installed at another shop.
If you organize what you’re concerned about with your current sound and bring it to us, we can advise you according to your vehicle and the details of your system.

Even if you’re at the stage of thinking, “Can I really consult you about this?”—that’s absolutely fine.
Many people also want to improve things a little while making use of their current system, so if there’s anything you’re concerned about, please feel free to ask.