Yes, products purchased online can also be handled.
However, they are treated the same as installations for customer-supplied items.

Therefore, depending on the product, some can be installed as-is, while others require separately purchased parts matched to your vehicle model, or may not be accepted depending on the condition or contents.

In particular, it’s recommended to confirm in advance in cases like the following:

• Products that are hard to tell whether they are vehicle-model-specific
• Products missing wiring or mounting parts
• Used products or items that cannot be tested for operation
• Overseas products or items with no instructions
• Products whose work details vary significantly depending on the installation content, such as security systems or audio equipment

While online purchases can be cost-effective, there are also cases where necessary parts are missing or the item arrives without being compatible with the vehicle.
Compared to coming in without prior confirmation, if we know the product details beforehand, it’s easier to check whether installation is possible and whether any required parts are available—making the day-of process smoother as well.

It’s okay even if you’re at the stage of thinking, “I bought it, but I’m not sure if it will fit,” or “I don’t know if this is the right product.”
If you can tell us what you know about the contents, we will guide you as clearly as possible.

We can also consult on installation for online purchases, so please contact us with the product name and vehicle model information first.