This is a reference price as no car model has been selected.

Q & A

Q.

Is there any problem with the dealer delivery being received?

A.

Yes, basically there is no problem with bringing the vehicle to a dealer.

At Logon, we perform installations of car security systems and electrical components with dealer intake in mind. Therefore, in most cases, you can simply bring the car in for normal inspections and servicing.

For example, the following kinds of work are tasks that are generally easy to proceed with as-is:

  • Periodic inspections
  • Oil changes
  • General maintenance
  • Light work such as tire changes

On the other hand, depending on the work involved, there are cases where it’s safer to confirm in advance.

  • Work that involves disconnecting the battery
  • Work that involves touching areas around electrical components
  • Inspections or maintenance using a diagnostic tool
  • Long-duration work on vehicles equipped with security systems

In particular, with vehicles that have car security systems, if the staff at the vehicle intake location perform the work without knowing how to operate the system, alarms may go off or the work may become more difficult.
That’s why, if you consult us before the vehicle is brought in, we can clearly explain things, including guidance on key precautions and—if necessary—temporary changes to settings.

Also, the way dealers handle things can differ slightly.
However, there’s no need to worry too much. Once you know when the vehicle is scheduled to be brought in, if you let us know the vehicle model, what was installed, and the specific work scheduled at the intake location, we will guide you so that you can bring the car in as smoothly as possible.

Please note that whenever a vehicle equipped with our security system goes in for dealer service, it must always be switched to service mode beforehand. Bringing the car in without switching to service mode can interfere with the dealer's computer diagnostics or regular maintenance. If any trouble occurs during intake — such as an error message or the dealer refusing to accept the vehicle — please contact us. We will check the situation and, if needed, report it to the manufacturer to help identify the cause.

If you’re even slightly unsure—“Will it be okay to bring it in like this?”—please consult us once before the vehicle is brought in.
We will provide guidance in a way that is reasonable and suited to your situation.

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