If you can’t figure out how to operate it, it’s best to consult us first rather than trying to force it.

If the vehicle was serviced by our shop, we may be able to guide you while checking the installation history.
However, since car security is extremely important for crime prevention, we may not be able to provide detailed, individualized instructions for how to解除 it or perform authentication procedures by email or phone alone.

Also, for vehicles purchased as used cars or for security systems installed at other shops, the actual installation details and settings are often not fully known. Therefore, we can only provide accurate guidance after inspecting the vehicle.

Rather than continuing to operate it on your own, it’s often easier and quicker to get things sorted out by proceeding while checking the vehicle’s condition.
If you’re unsure, please contact us once while leaving it in its current state.